These Terms and Conditions (hereinafter, «T&Cs») govern the contractual relationship between VICTORIA Y ASOCIADOS LEGAL BOUTIQUE LLP (hereinafter, «the Firm» or «INMIGRITY»), with CIF B25994351 and registered office at Calle Mayor 4, 6-6, 28013, Madrid, and the client (hereinafter, «the Client») who contracts the legal services offered through the web portal www.inmigrity.com (Hereinafter referred to as «the Platform»).
Acceptance of these T&Cs is a mandatory requirement for the contracting of the services.
1. Object and Scope of Service
1.1. The object of this contract is the provision of legal advice and management services concerning immigration and Spanish nationality, consisting of the preparation, submission, and follow-up of the corresponding administrative files with the competent bodies until their resolution.
1.2. Duty of Care The contractual relationship is configured as a obligation of means, not of result. INMIGRITY commits to applying the necessary professional diligence and technical knowledge for the correct management of the application, with the aim of maximising the chances of success. However, INMIGRITY cannot guarantee in any case the granting of residency authorisation or nationality, as the final decision lies exclusively with the competent Public Administration.
2. Procurement Process and Contract Perfection
2.1. The Client shall select the desired service on the Platform and complete an initial feasibility questionnaire. The result of this questionnaire is indicative and is based exclusively on the information provided by the Client.
2.2. Upon completion of the questionnaire and receiving a feasibility assessment, the Platform will present the Client with a detailed service offer.
2.3. The service contract shall be deemed to have been concluded at the moment when the Client expressly accept the offer and these T&Cs on the Platform and make the initial payment corresponding to 50% of the fees of the contracted service.
3. Fees, Payment Method and Administrative Charges
3.1. The fees for the services are those indicated in the quotation presented on the Platform. Unless expressly stated otherwise, prices include applicable VAT.
3.2. Payment will be made in two instalments:
3.3. Administrative Fees
4. Client Obligations and Liability
4.1. The Client is solely responsible for the accuracy, correctness, and completeness of all information and documentation provided to INMIGRITY, both in the initial feasibility questionnaire and throughout the entire case management process.
4.2. Disclaimer of Liability for the Firm The Customer accepts that any falsehood, inaccuracy, omission of relevant information, or non-compliance with legal requirements on their part, even if not detected in the feasibility questionnaire, may result in the denial of their application by the Administration. In such cases, INMIGRITY is expressly exempt from all liability due to the unfavourable outcome of the proceedings, no reimbursement of the fees paid will be made.
4.3. The Client undertakes to provide all documentation requested by INMIGRITY within the timeframes and formats required for the correct processing of the file.
5. Right of Withdrawal
5.1. In accordance with the Article 103(a) of Royal Legislative Decree 1/2007, of 16 November, approving the consolidated text of the General Law for the Defence of Consumers and Users, the right of withdrawal shall not apply to service contracts once the service has been completely performed.
5.2. Given that the execution of INMIGRITY's services (creation of assignment sheet, mandate, form completion, document audit, etc.) begins immediately after the contract is finalised, the Client, by accepting the offer and requesting the commencement of the service, expressly consents to the commencement of performance and declares that they understand that once the service has begun, they will lose their right of withdrawal.
6. Cancellation and Refund Policy
6.1. If the Client decides to unilaterally cancel the service once the contract has been perfected and INMIGRITY has commenced providing it, the refund of the 50%% initial payment of the fees will not be processed, in respect of the work already carried out (document generation, auditing, file configuration, etc.).
6.2. No refunds will be issued if the request is denied due to reasons attributable to the Customer, such as failure to meet legal requirements or the submission of false, incorrect, or incomplete information or documentation.
7. Termination of Contract
INMIGRITY reserves the right to unilaterally terminate this agreement, without the Client being entitled to a refund of the initial payment, should the latter fail to provide essential documentation required for case processing within the indicated deadlines, or if it is detected that they have knowingly provided false information.
8. Personal Data Protection
The processing of the Client's personal data shall be governed by the Platform's Privacy Policy, which forms an integral part of these T&Cs.
9. Intellectual Property
All content on the Platform, including texts, images, videos, logos, and design, is the property of VICTORIA Y ASOCIADOS BOUTIQUE LEGAL SLP and/or Mr José Jara Terrés, its Sole Administrator, and is protected by intellectual property regulations.
10. Applicable Law and Jurisdiction
The relationship between INMIGRITY and the Client shall be governed by Spanish law. For the resolution of any dispute that may arise, both parties submit to the jurisdiction of the Courts and Tribunals of the city of Madrid, expressly waiving any other jurisdiction that may correspond to them.
